Patient Resources

Support for Patients

Our Patient Programs

Fertility Out Loud is a comprehensive program where patients can explore, self-educate, and reinforce what they learned at the clinic. It further supports patients by providing help with:

  • understanding fertility challenges and treatment options
  • navigating insurance coverage
  • finding a reproductive endocrinologist in their area
  • preparing for their appointments
  • connecting to a community

Guidance along the patient journey

Fertility Out Loud works with advocates and aspiring parents who are on a variety of paths to parenthood. The information provided can support what patients learn from their provider.

Fertility Outreach offers personalized guidance from trained fertility coaches in English or Spanish, at no cost,*† and can provide patients with:

  • access to credible information and resources
  • support through trusted experience
  • education on fertility topics pertaining to a patient’s personal journey

Real-time support

Patients are sending an average of 5 text messages to our coaches when they have questions—complementing the care they receive at the clinic.

*The information Fertility Outreach fertility coaches provide is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. Standard data and message rates may apply.

Fertility coaches respond to all messages Monday through Friday, 8 AM-8 PM ET.

Fertility House Calls connects patients to participating clinics in their area and helps with:

  • booking an initial consultation
  • setting expectations around the first consultation

Connecting more patients

20,000 appointment requests have been made through Fertility House Calls since launch—breaking down barriers to providing care for more patients. Sign up to learn more about becoming a participating clinic.

MyBirthPlan was created with the experience of obstetricians and aspiring parents and can prepare patients for their birthing experience by helping them:

  • personalize their plan
  • plan for the unexpected
  • discover pregnancy topics and tips
  • get answers to questions

Financial assistance

Cost can be a challenge in getting patients the treatment they need. We are committed to helping patients understand and gain access to financial assistance options that can help them.

Certain restrictions may apply. Federal healthcare program beneficiaries, including but not limited to state Medicaid and state Medicaid managed care recipients, are ineligible for the program.

Heart Tomorrow

Electing to freeze eggs

HeartTomorrow provides a discounted price for a select Ferring product for eligible cash-paying patients who are undergoing controlled ovarian stimulation (COS) for planned oocyte cryopreservation. Terms and conditions apply.

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Heart for Heroes

Veterans & spouses seeking IVF treatment

The Heart for Heroes program is for medically separated from active-duty Department of Defense category 2 or 3 veterans§ with a service-related injury resulting in infertility and requiring assisted reproduction, or patients and/or spouses with no insurance coverage for IVF medications. Terms and conditions apply.

Qualifying patients must be residents of the 50 United States or the District of Columbia. To learn more and for full program terms and conditions, please call 1-800-515-DRUG (3784).

§Category 2 veterans include those with a serious injury or illness, who are unlikely to return to duty within a time specified by their Military Department, and who may be medically separated from the military. Category 3 veterans include those who have a severe or catastrophic injury or illness, who are highly unlikely to return to duty, and who most likely will be medically separated from the military.

Heart Beat

Fertility preservation prior to cancer treatment

Heart Beat provides select fertility medications at no cost for eligible patients. Qualifying patients must be female, be a US citizen or permanent resident, have received a diagnosis of cancer, and have received no chemotherapy within the previous 12 months. Oncologists and reproductive endocrinologists are required to determine that fertility preservation treatment is medically appropriate. Terms and conditions apply.

To request additional information, and for full program terms and conditions, call 1-888-347-3415. For residents of Arkansas, Massachusetts, or New Jersey, please call 1-877-252-0553.


Cycles canceled due to COVID-19 or a natural disaster

HeartFelt can replace medications for eligible cash-paying patients, or up to $250 towards co-pay costs for eligible commercially insured patients whose controlled ovarian stimulation (COS) cycles were canceled due to COVID or a natural disaster resulting in a federal or state emergency. Terms and conditions apply.

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Find a pharmacy in network

Locate pharmacies that are in network to fill patient prescriptions. This is not a complete list of pharmacies that can provide Ferring fertility products. It is limited to pharmacies within the Ferring network. Ferring fertility products may be available at other pharmacies.